How to set up to receiving negative publications via e-mail or Telegram
How to set up a saved query for negative posts in a topic
Step 1. Select the topic/topics you want to receive negative publications on.
Step 2. In the right filter panel, select the "Emotions" tab, then the "Negative posts" tab, then click "OK".
Step 3. To save the status of the filters, click the discreet icon 
on the publications operation panel then click the "Save Query" tab.
Step 4. In the saved query window, review and select the following options:
- "Filters State" - which filters have been selected to save, in this case you will see the filter state by negative emotion.
- Saved query title - enter a title that corresponds to the applied filters or one that will be understandable for further work with the query.
- "Save as existing" - if you already have saved queries, clicking will overwrite the existing query (which you select in the "Select saved query" field)
- "Save as new" - save the current request.
- You can save the request as public, in which case it can be used by all users of the account, or as private, in which case it will be available only to you.
Step 5. Click "Save".
Setting up mailing by saved query for negative publications
Please note:
Only the user can set up a user newsletter in his cabinet.
Once you have created the necessary saved queries, you can proceed to setting up a newsletter for them. You may receive messages via e-mail or Telegram when the system receives documents corresponding to your saved query.
STEP 1. Click on the main menu.
STEP 2. Select the "Newsletters settings" tab.
STEP 3. In the Newsletters Settings window, select the Saved Queries tab.
STEP 4. Select the necessary, existing, saved query.
STEP 5. Check the "List of new posts" box
STEP 6. Select a message channel - " Via Telegram" or " Via e-mail". Find out more about receiving new publications on Telegram by topic.
STEP 7. Select a schedule for receiving messages.
- You can receive notifications by schedule.
Select the hours at which you want to receive notifications of new publications. If you want to receive twice a day - at 09:00 and 17:00, for example, check the boxes next to the required hours.
- You can receive notifications in real time.
If you want to receive new publications as soon as the publication enters the Semantrum system, tick the "in real-time" box.
Please note:
You will receive messages via e-mail or via Telegram 24 hours a day, which means that if a new post appears at night, the Telegram message will also be received at night.
STEP 8. When all settings are done don't forget to click the "Save" button and then you can close the newsletter management window.
Done! Now you will receive messages on the selected saved queries.
Please note:
- To set up newsletters for several saved queries, you must select each query separately and proceed to its settings.
- To change or deactivate the newsletter settings, you need to enter the settings menu again, go to "Manage newsletters" and then update the settings.
- If you have any problems with the newsletters, please contact your support manager or write in the chat in the system.
Enjoy using the Semantrum system!
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