How to set up an account
You can customise the system's visual elements for you and add several types of useful tools (notifications of new publications, tags and autotags, saved queries, etc.) for efficient working in the system.
The following settings can be adjusted in the user settings:
- interface language;
- home page;
- retrospective;
- password;
- types of media visible in your account;
- Semantrum Bot and notifications.
Setting up the interface and home page
On the first tab (General) you can set up the interface language.
The home page is the one that opens first when you log in. You can choose to view topics or view graphics.
The retrospective is the period for which you see your data when you log in. You can select the day (today), the last 3 or the last 7 days. Learn more about user settings.
Setting up a password
When you access the system, you get a password generated automatically by the system. This password is not known by your manager or anyone else, but it may not be easy to remember. You can change the auto-generated password to whatever suits you better. How to change your password or reset a lost password
Setting up media types
You can select which types of media are displayed in your account. This setting has no effect on data collection, other users and can be changed at any time. For example, your topics can collect social media, but you can turn them off in your account. However, other users can still see them and you might be able to change these settings later and gain access to all the data you've collected. Read more about how to set up the display of media types in your account.
Setting up a bot and notifications in Telegram
In the Bots/Subscriptions section you can add the Semantrum bot in Telegram to receive notifications on topics or saved queries, as well as add the bot to any of your groups. Learn more about how to set up receiving new publications on a topic in Telegram. Learn more about connecting a group in Telegram to Allerts.
Setting up user roles
In the Roles tab, you can manage the user rights of your account, as well as sending invitations to grant new users access to the account. This requires that you have permission to administrate users. If you do not have these rights, contact your support manager. Read more about user roles and rights. Learn more about adding and removing users.
You can create, edit and delete topics as well as add publications to topics in previous periods. All users of the account can see all topics present in the account.
Each user can set the order in which topics are displayed in the account and the position of filters.
Setting up topics
You can set up your account to track the topics/keywords you need. You can do this by yourself or with the assistance of your support manager. Learn more about creating a topic in Semantrum. Topics can be modified over time if your needs change. Read more about editing topics.
Pinning topics
You can set the order in which topics are displayed in your account. You can do this by pinning the topics that you want to be displayed at the top. Learn more about how to set the order in which topics are displayed.
Pinning filters
Users can set whether to pin or hide the filter bar. Learn more about pinning the filter bar.
You can customise additional features in the system to simplify your work and improve the quality of your data analysis.
Saved queries
Users can save frequently used queries to make navigation in the account easier. Therefore, you don't have to select the same filters over and over again every day. Saved queries can be private or public (available to all account users). Learn more about saved queries.
Tags
Users can create tags that can be used to filter documents and aggregate statistics in an account. For example, you can tag publications on specific news topics and then receive statistics about how different sources spread those topics. Learn more about manual tagging of publications. You can set up auto-tagging of publications based on keywords and other publication features to make it easy to automate tagging in your account. To set up auto-tagging, please contact your support manager or send a message to the system chat.
Notifications and newsletters (allerts)
The Semantrum system can send you notifications about new publications while you are in the system, allerts about your topics via e-mail or Telegram, as well as daily and weekly digests.
- Notifications about new publications while working in the system
Semantrum can notify you when new publications are appearing during your workin Semantrum. To receive notifications you need to allow pop-up messages in the browser you are currently working with. Read more about browser notifications.
- Newsletters (allerts)
Via the newsletter you will be able to:
- Receive a list of new mentions by topic in the body of the email and/or in a generated report;
- Select a mailing channel (e-mail or Telegram, to you personally or to the group);
- To receive allerts about new mentions according to the selected schedule or in real time mode;
- To receive a daily, weekly or monthly digest with the key PR-activity indices: weekly dynamics of the mentions, tone of voice and role, the leading publications;
- Customize the newsletter according to a personal set of filters using saved queries.
Custom exports in .docx format
Besides the regular exports of publications in your account, you can set up special exports that group your publications according to certain features. For example, you can set up exports with sections based on the tonality of your publications or the use of a specific tag. If you set up automatic tagging of publications by company speaker mentions in your account, you can get ready-to-use exports of publications with sections by company speaker mentions due to special exports.
Dashboard
When standard graphics do not suit your needs, an interactive infographic (dashboard) customized specifically for you can be added to the Semantrum system. Learn more about dashboards.
The customization of the dashboard could be part of the price package. If not, please contact your sales manager.
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