Quick start

If you're just getting started working with Semantrum - this article is for you. Congratulations! This and more materials will help you use the features of the system to get the best out of it.

First, get acquainted with the basic features of the Semantrum system.

Semantrum is an online reputation monitoring and analysis system.

The system searches for mentions of your and competitor brands, companies, organisations, people and other keywords in a database collected from web media, social media, review and job search sites. The system allows you to customise the collection and analysis of media publications according to your needs.

Watch a video on how to get started in the system:

Getting started in the system

Setting up topics

In your account you can set up monitoring of the topics/keywords you need. You can do this on your own or with the help of your support manager. Learn more about creating a topic in Semantrum.

There can be many topics in an account, their quantity depends on your tariff package. You can modify topics over time if your needs changes. Read more about editing topics.

Start searching for the information you need

Your account collects keyword mentions of all your topics. You can search for the information you need in all of these publications, either within one or several or all of your topics. If you need to find a word/people/company that has been mentioned with keywords in a certain topic, or find all reprints of your company's press release, use the SEARCH field in the filter bar. More details about searching for publications in the topic/s.

If you cannot see the filter bar, check if it is hidden. Read more about pinning up the filter bar.

Work with found publications: change tone, add tags, delete

You can work with your found publications if you need to change the automatically detected tone of the publication, add tags or delete it.

Select the desired publication and click on the icon in the publications panel. Read more on how to change the tone of voice of several publications at once. Learn more about tagging publications.

Analyse and export received publications

You can get visual analytics, export publication lists or automatic reports on the publications you have found, or on your topics in general.

For inbuilt visual analytics, switch to the "Graphs" view. You can view basic statistics by topic or by your search results. The graphs react to the selected filters in the Filter panel. Read more about automatic visual analytics (Charts mode).

f you want to export a list of publications, find out how to export data in .docx and .xlsx format.

Select the publications you want to export. You can select all the filtered publications via a checkbox on the publications actions panel or you can select some of the desired publications via the checkboxes on the publications cards.
Open the export menu on the Publications Actions panel and select the export option.

You can also export prepared reports on a topic or found publications. Learn more about exports in Semantrum.

Save your search results for later

You can save the query you have created (a combination of selected topics, filters and search result) if you may need it later. You can apply the saved query later at any time instead of having to select filters and/or do a keyword search again. A saved query can be available only to you or to all users of your account. Learn more about saved queries.

Set up notifications on new mentions

You can set up to receive alerts via email or Telegram, scheduled or real-time, with or without attachments, as well as receive daily, weekly and monthly digests. You can set up the newsletter by topic or by saved query.

To set up the newsletter, from the main menu of your account, select Manage newsletters. Then select the desired topic or saved request and the mailing settings. More information about allerts in Semantrum.

You can add the Semantrum bot to Telegram to receive notifications by topic or saved queries, and add the bot to any of your Telegram groups. Learn more about how to set up to receive new publications on a topic in Telegram. Learn more about connecting your Telegram group to Allerts.

Learn more about the system and its features

Have a look at the description of the main interface elements to navigate through the system.

You can customise the system view elements for yourself and add some useful tools (new post notifications, tagsand autotags, saved queries, etc.) to help you work more effectively in the system. Read more about how to set up your account.

If you need help, check out how to get help with the system.

Enjoy using the Semantrum system!